Shipping & Returns
All parcels within Australia are sent using either Australia Post or Fastway. We offer a flat rate of $9.95 on all orders and free shipping on all orders over $99. If you would like your parcel to arrive faster then please upgrade to the express delivery option at checkout. Express post is $13. Orders are processed within 48 business hours of the order being placed unless it has a preorder item.
Please allow 3-5 days for delivery within Australia. SA, WA or remote areas may take a little longer. You will be able to track your order with the tracking number that will be emailed to you once you order has been dispatched with the postal service chosen.
International delivery to New Zealand is a flat rate of $15 and all parcels are sent with Australia Post. Please allow 5-10 days for delivery.
I Choose Me cannot be held liable for postage delays, lost of damaged goods that might occur by postage couriers or any person(s) that handle goods once they leave our premises.
If you order an item you wish to return please go to our Online Returns Portal. All items returned for a full refund must be returned within 14 days of receipt. If you return your items outside of this time frame you will receive a credit note to use and it will be valid for 12 months from the date of issue. Postage is the responsibility of the customer. Even though we strive to ensure all items are of the perfect condition if for any reason you receive an item that is faulty please contact us as soon as possible with an image of the fault to organise a replacement.
All exchanges must be made within 30 days. No exchanges can be made after this date.
Mystery Bag Sales & all Sale items are final - no exchanges or refunds unless an item is faulty.